Senior UX expert @Brussels

We have an immediate opportunity for a UX Expert / Usability Expert.

We are seeking a talented and enthusiastic profile with a passion for creating compelling and enjoyable websites.

The Usability/User Experience will join the team that’s currently working for the European Commission. Within this project he/she will conduct user research, usability testing and user testing.



  • Working closely with the European Commission’s web rationalisation team in order to define and design the user friendliness and relevancy of the new EC web presence.
  • Identifies , evaluates, and implements the most effective processes, methods and tools for delivering usability.
  • Conducts research to identify business goals and user needs.
  • Ensures customer research ( i.e. personas, card sorting etc.) and that tools are developed and consistently used to drive design decisions.
  • Conducts usability testing, including recruiting test participants in order to provide recommendations for improving the user experience.
  • Provides expert reviews and creates personas as needed.
  • Produces usability documentation and reports.
  • Participates in technical working groups, progress meetings and meetings with the users.
  • Stays current on emerging industry trends.
  • Identifies opportunities for improvements and proposes ongoing changes to user experience design processes.
  • Analyses user feedback.


  • Profile: As long as you have experience with and in-depth knowledge of UCD techniques and methods. may have a degree as Product designer, multimedia specialist, communication specialists, sociologist, psychologist, technical engineer.… As long as you have experience with UCD techniques and methods.
  • Excellent research and reporting skills
  • Multilingual: English (mandatory) and / Dutch or French.
  • Must have at least +4 years UX experience with a deep knowledge of UCD methods and techniques. Prior experience with digital platforms is a plus.
  • Proven ability to create UX solutions that are clear, useful and vibrant to our customers and demonstrates original thinking.
  • Clear communication skills and ability to articulate ideas at all levels of the organization.
  • Flexible and able to create variety within a limited palette.
  • We‘re offering a stimulating and inspiring job with great colleagues.


If you are interested, please send your CV to :

reference : UX Expert

If you need more information

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