User researchers can engage better in interviews with people with dementia by doing what should seem obvious: approaching them like any normal human being.
In the future healthcare services will be radically different than they are now. Developments in DNA sequencing, testing, analysis and therapy are slowly becoming a very real threat to healthcare as we know it. As patients (will) have more options than ever before the need for a new business model arises where the patient can’t and shouldn’t have to manage every single interaction. And while having a ‘single point of access’ might be utopic thinking, for the patient it would be the best solution. This is where we see the creation of a patient-to-network business model providing patients information, care and even treatment in the comfort of their home.
The healthcare sector is facing major social and technological changes both in the short- and long- term. Because of these changes there is a need for close collaboration between entrepreneurs in healthcare and the healthcare sector. To stimulate this collaboration, ‘Agentschap Ondernemen’ and ‘Flanders’ Care’ decided to unravel what is going on in this sector and discover the wishes and needs of both entrepreneurs, those who are doing business with the sector and the healthcare actors themselves. But most importantly: what are the needs of and conditions for both parties to work together on improving healthcare?